6 Ways to Fix Media Creation Tool When It’s Not Working

The media creation tool allows you to reinstall Windows using a USB flash drive or DVD. It is basically a hard copy of Windows that can be used when your current Windows installation is corrupted and the operating system is not working properly. However, this tool is also prone to errors which can be frustrating, especially if they occur right before the installation process.

If you find yourself in a situation like this, we have listed some effective fixes below. You can try running the media creation tool as before.

One of the most common issues preventing the Media Creation Tool from working properly is the lack of sufficient permissions. In some cases, apps require administrative privileges to run, and when they don’t have that access, they throw errors like this.

The fix, in this case, is simple, as all you have to do is run the Media Creation Tool as an administrator. Here’s how:

  1. Plug in the bootable USB drive and right-click on the Media creation tool desktop icon.
  2. Picking out Execute as administrator from the context menu.
  3. Click on Yes in the User Account Control prompt to continue.

If insufficient permissions prevented you from using the Media Creation Tool, running it as an administrator will help you solve the problem.

2. Edit Windows Registry

You may also need to tweak the registry editor a bit to run the media creation tool successfully.

The Windows Registry is an administrative tool that stores information about Windows programs and processes. Most, if not all, of the changes (like installing an application or granting additional permissions to a program) that you make in Windows are recorded in the registry.

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Since the registry is an essential utility that is often used only by administrators, make sure to create a backup of the registry before making any type of modification in the registry. Also remember that you must be logged into Windows as an administrator to perform the steps below:

  1. Hurry To win + R to open Run.
  2. Type regedit in Run and click Walk in.
  3. Click on Yes in the confirmation prompt.
  4. In Registry Editor, navigate to the location mentioned below:
    HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrent VersionWindowsUpdateOSUpgrade
  5. Right click on the Operating System Upgrade button and select the New > DWORD (32-bit) value option.
  6. Name this value as Allow operating system upgrade.
  7. Double-click Allow operating system upgrade and under Value Data, type 1.
  8. Click on OKAY and close Registry Editor.

You can now restart your computer and check if you can use Media Creation Tool now.

3. Activate relevant services

Several programs on Windows need relevant services to work properly. For Media Creation to run smoothly, the following services must be enabled:

  • Background Intelligent Transfer Service (BITS)
  • Waiter
  • NetBIOS TCP/IP Help
  • Workplace
  • IPsec IKE and AuthIP encryption modules
  • Windows Update or Automatic Updates

If one or more of these services are disabled, you may encounter problems when using the Media Creation Tool. Follow the steps below to enable these services:

  1. Hurry To win + R together to open Run.
  2. Type services.msc in Run and click Walk in.
  3. In the next window, find Background Intelligent Transfer Service (BITS) and right click on it.
  4. Picking out Properties from the context menu.
  5. In the Properties dialog box, click the Begin button. If the service is already running, you can restart it by first stopping it and then restarting it.
  6. Set the startup type to Automatique.
  7. Perform the same steps with the other services we mentioned above.
  8. Once done, close the Services window and check if you can use the Media Creation Tool without any problem now.

4. Make sure you’re using the latest version of Windows

Keeping your Windows up to date is crucial. The latest updates provide new features and ensure that your system and its applications remain compatible with each other. Most updates also contain security patches and bug fixes that can help you get rid of Windows problems without providing much information.

You may experience issues with the Media Creation Tool if your version of Windows is outdated. If so, install the latest updates by following the steps below. We’ll be using Windows 11 to demonstrate the process, but they also work for Windows 10.

  1. Hurry To win + I to open Windows Settings.
  2. Picking out Windows Update from the left pane.
  3. Then click on Check for updates button on the right side of the window.
  4. The system will check for the latest updates and notify you if they are available. If you find any pending updates, install them one by one.

5. Check your system storage

You must have at least 8 GB of free space on your computer’s hard drive to use the Media Creation Tool. Apart from that, your USB should also have about the same amount of free space to avoid any storage issues during the process.

You can head to our guide on how to check local disk storage space in Windows. If the storage space is less than the recommended free space, you can delete some unimportant Windows files and folders to create space.

Finally, if the troubleshooting methods mentioned above didn’t do the trick for you, it’s possible that the problem lies with the Media Creation Tool itself rather than the system.

In this case, the only viable solution is to uninstall the Media Creation Tool and reinstall it from scratch. You can uninstall the current version from your USB drive and then reinstall it from the Microsoft official site.

Having a Windows installation on your USB key or disk can be very beneficial in case of errors where the operating system cannot repair itself. However, failure of the media creation tool itself can lead to a slightly more complicated situation.


The above-mentioned methods will hopefully help you if you face such issues during the process. If you are still experiencing the issue even after trying the troubleshooting techniques above, we suggest you contact Microsoft Support and report the issue to them.


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